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Hakone Suimeisou Hotel, Hakone

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From298US$ /night
Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

702 Yumoto, Hakone, Japan

Hakone Suimeisou is a 4-star ryokan situated a mere 3-minute walk from Hakone Yumoto Station. This hotel features traditional Japanese architecture and offers an authentic onsen experience. Its proximity to cultural attractions like Sounji Temple enhances its appeal for visitors. Guests can enjoy personalized dining options, making it a significant choice for travelers seeking both relaxation and cultural immersion.

Location

Hakone Suimeisou is conveniently located near several attractions, including Sounji Temple and Hakone Kitahara Toys Museum, within walking distance. The nearest airport, Tokyo Haneda International Airport, is approximately 44 miles away. Free onsite parking adds to the hotel's convenience for those traveling by car, while public transport options are readily available, making exploration of the region seamless.

Rooms

Each of the 31 air-conditioned rooms is equipped with modern amenities including refrigerators and flat-screen televisions. Private bathrooms come with shower/tub combinations, ensuring a comfortable stay. Certain rooms feature a seating area where guests can unwind. Some family rooms include a hot tub and private open-air bath with mountain views.

Eat & Drink

Hakone Suimeisou provides Japanese cuisine for both breakfast and dinner, which is included in the booking cost. Dinner is served strictly from 6:00 PM to 7:00 PM, requiring guests to check in to dine. Visitors with dietary restrictions are encouraged to inform the hotel in advance through the Special Request box. The hotel also offers a bar/lounge for refreshing beverages.

Leisure & Business

The property features a public hot spring bath on the top floor with scenic views, a full-service spa, and massage services. Guests can engage in leisure activities such as table tennis and benefit from additional amenities like a children's playground. For business travelers, the hotel provides complimentary Wi-Fi, a 24-hour front desk, and assistance with tour/ticket bookings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Japanese-Style Room
Max:
4 persons
13 m² 
Bed options:
4 Single beds
Mountain view
Shower
Heating
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Guest Room
Max:
5 persons
42 m² 
Bed options:
2 Single beds
Mountain view
Shower
Heating
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Japanese-Style Room
Max:
4 persons
31 m² 
Bed options:
4 Single beds
Mountain view
Shower
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Hakone1400 ft
Airports
Oshima (OIM) 48.5 mi
Tokyo International (HND) 54.8 mi
Train
Hakone-Yumoto Station700 ft
Tonosawa Station3000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Elevator
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Table tennis

Guest Parking

  • Electric kettle

Dining

  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's play area

Spa & Leisure

  • Karaoke
  • Leisure/ TV room
  • Spa & wellness center
  • Jacuzzi
  • Massage
  • Hot spring bath
  • Open-air bath
  • Public Bath

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

702 Yumoto, Hakone, Japan
Map view
702 Yumoto, Hakone, Japan
Nearby
740 Yumoto
Hakone Kitahara Toys Museum
800 ft
613 Yumoto
Kei Hiraga Museum
1400 ft
Amusement Park
Forest Adventure Hakone
1900 ft
266 Yumoto
Hakone Town History Museum
1500 ft
Bridges
Ajisai Bridge
500 ft
Pagoda
Sounji Temple
1900 ft
562 Yumoto
Shogenji Temple
1600 ft
100-1 Yumotochaya
Yuasobisho Hakone Hot Spring
1900 ft
Pagoda
Soun-ji
1900 ft
702 Yumoto
Gallery Fuchiso
100 ft
Japan
Glass Art Experience Workshop
600 ft
Yumoto
Soun Park
500 ft
777 Yumoto
Kappa Tengoku
1900 ft
Ashinoyu
Tokoan Kumano Gongen
1200 ft
431 Yumoto
Shirayama Shrine
1200 ft
657 Yumoto
Izumi
1900 ft
562 Yumoto
Shoganji
1700 ft
Restaurants
Kikukawa Shoten
400 ft
706-17 Yumoto
Tofudokoro Hagino
700 ft
607 Yumoto

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Clean
Friendly staff
Shabby rooms
Unremarkable dining
7.4/10
Very good
Rooms
8.1
Location
8.9
Service
7.8
Dining
7.1
Guest reviews
7.4/10
based on 12 reviews
8.8
8.8/10based on 1772 reviews
Stephen
United Kingdom, March  2024
9.0/10

Staying at this traditional ryokan was a delightful experience. The room had a hint of cigarette smoke, but the traditional tatami mats and decor were incredible, complemented by nice amenities. The staff were genuinely friendly and accommodating, making my stay truly enjoyable. The location was just perfect, very close to the train station, riverside views, and the option to reserve a private open-air hot spring room for a unique relaxation experience. The dining was good, though a bit heavy for my taste, and the homemade cakes were a nice touch.

Rooms
9.0
The room had a hint of cigarette smoke but was beautifully traditional with tatami mats and nice amenities.
Service
9.0
The staff were genuinely nice, friendly, and always ready to assist, even with language barriers.
Location
10.0
The location was amazing, very close to the train station with a beautiful riverside view and unique traditional experiences like provided kimonos and Japanese-style dining.
Dining
8.0
The dining was good overall, with a hint of heaviness in the meals but enjoyable homemade cakes.
Facilities
9.0
The ryokan offered great facilities, including the option to reserve a private open-air hot spring room for relaxation.
Warren
United States of America, March  2024
7.6/10

My stay at the Ryokan was a delightful blend of modern amenities and traditional charm. The room was spacious and cozy, offering a clean and authentic Ryokan experience. The service, although friendly, had some issues with inappropriate behavior and pricing. The location was excellent, close to the train station and perfect for exploring Hakone. The dining experience, while nice, didn't quite match the previous dinner's excellence. Overall, a comfortable stay with some minor setbacks.

Rooms
8.0
The room was spacious and cozy, with a traditional touch and cleanliness.
Service
6.0
The service had friendly interactions but also inappropriate behavior and pricing issues.
Location
9.0
The location was excellent, just a few minutes from Hakone Yumoto station, making it convenient for exploring.
Dining
7.0
The dining experience was decent but didn't quite match the excellence of the previous dinner.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Helen
United Kingdom, November  2023
8.2/10

The hotel perfectly blends modern amenities with traditional charm. The rooms are spacious and offer a mix of traditional and modern elements, but smokers may want to request de-odourization in advance. The service is welcoming, especially for those with limited Japanese language skills. The location is superb, just a stone's throw away from the train station, providing easy access to explore the picturesque Hakone area. The dining experience, while not to everyone's taste, offers a variety of authentic Japanese dishes. Overall, a great value for a unique Ryokan experience.

Rooms
8.0
The rooms were a nice blend of modern and traditional elements, offering more space than typical Ryokan rooms.
Service
9.0
The staff was exceptionally friendly and accommodating, especially for guests with limited Japanese language skills. They even kindly informed us about wearing Yukatas for meals.
Location
9.0
The location was fantastic, just a short walk from the train station, providing convenient access to explore Hakone. The river view and traditional tatami rooms added to the authentic experience.
Dining
7.0
While the dining options might not suit everyone's taste, the Japanese-style meals were abundant and well-prepared, featuring mainly fish with rice and miso soup.
Facilities
8.0
The Ryokan offers a pleasant public bath area and other traditional amenities for a true Japanese experience.
John
United States of America, November  2023
8.6/10

I absolutely loved our stay at the hotel! The rooms were amazing with our own open-air bath on the balcony, a true bonus for a couple like us. The traditional tatami mats and decor were incredible, and the amenities were top-notch. However, the room did have a strong cigarette smoke smell that was a bit unpleasant.

Rooms
8.0
The rooms were fantastic with our own private tub on the balcony.
Service
9.0
The service was excellent, with staff who could fluently communicate in English and were very sweet and accommodating.
Location
10.0
The location was unbeatable, being extremely close to Hakone Yumoto station, making it super convenient for traveling to nearby attractions.
Dining
7.0
The dining experience was good, though a bit heavy for our taste, but overall satisfactory.
Facilities
9.0
The facilities were great, offering everything we needed for a comfortable stay.
Pamela
United Kingdom, November  2023
7.8/10

The hotel is a great option for a traditional Ryokan experience with comfortable rooms, private thermal baths, and proximity to the breakfast room. The service was somewhat challenging due to communication barriers and timing issues. Despite being overpriced, the location near Hakone Yumoto station offers convenience and an authentic Ryokan experience. The dining experience was a mix of traditional Japanese dishes and some Western options.

Rooms
8.0
The rooms provided a modern yet traditional Ryokan experience with comfortable amenities suitable for families.
Service
6.0
The staff were delightful, but there were some communication challenges, and timing for room entry was a bit aggressive.
Location
9.0
The hotel's location near Hakone Yumoto station was excellent for exploring the area and experiencing the Ryokan culture.
Dining
7.0
The dining offered a mix of traditional Japanese dishes and Western tastes, although some food options were not to everyone's preference.
Facilities
9.0
The hotel provided a nice mix of public and private onsens for a complete traditional Ryokan experience.
John
United Kingdom, August  2023
9.2/10

The ryokan is simply beautiful and provides a great experience, highly recommended for couples. The rooms are lovely, new, and immaculately clean, with no tobacco smell, which is a bonus for us.

Rooms
10.0
The rooms are very nice, new, and clean, providing a great experience.
Service
9.0
The staff is friendly and unique in their approach, offering some of the best service experiences I've had in Japan. They even speak English fluently.
Location
10.0
The ryokan's location by the stream with picturesque scenery near Hakone Yumoto station is extremely good.
Dining
8.0
The traditional Japanese food served for dinner and breakfast is excellent, though the breakfast setup in the rooms can be a bit intrusive.
Facilities
9.0
The ryokan offers fresh farm-to-table dining experiences and cozy facilities.
James
United Kingdom, August  2023
7.6/10

The Ryokan offers a modern experience with traditional elements, featuring open-air-baths in the rooms. While lacking typical Western furniture like beds and chairs, having a private tub on the balcony adds to the authenticity. Some service aspects may seem inappropriate or challenging due to language barriers, yet the location near Hakone Yumoto station is convenient for exploring the area.

Rooms
8.0
The rooms with our own open air-bath were a blend of modern amenities and traditional Ryokan elements. Not having a bed or conventional Western furniture added to the authentic experience, and having a private tub on the balcony was a unique touch.
Service
7.0
The service, albeit friendly, can be unconventional and challenging due to language barriers. Some interactions may feel uncomfortable, especially if you're new to Japanese customs, but they aim to deliver in their own way.
Location
9.0
The location, extremely close to Hakone Yumoto station, offers great convenience for travelers. While not centrally located for local attractions, its proximity to transportation hubs is a plus, ensuring easy exploration of Hakone.
Dining
6.0
The dining experience wasn't exactly to our taste, but it was still of good quality. Attendees coming into the room for breakfast setup can be slightly bothersome, especially if it disrupts your mornings.
Facilities
8.0
The Ryokan's facilities offer a mix of traditional Japanese elements with necessary modern conveniences.
Thomas
United Kingdom, July  2023
8.2/10

The hotel is located near the river, just a stone's throw away from Hakone Yumoto Station. The rooms are fairly spacious with balconies, but feel a bit dated. The service was very helpful, although at times it seemed a bit set in their ways. You can reserve a private open-air hot spring room with a river view. The dining is typical Japanese, and the experience includes a wide range of traditional food. Facilities are well-organized and transformed sleeping areas during dinner.

Rooms
7.0
The rooms were fairly spacious and had balconies, but they felt a bit dated.
Service
8.0
The service was very helpful, although at times it seemed a bit set in their ways.
Location
9.0
The hotel is near the river, just a stone's throw away from Hakone Yumoto Station. The outlook and sound of the stream nearby make it feel secluded.
Dining
8.0
The dining experience offered typical Japanese cuisine with a wide range of traditional food.
Facilities
9.0
Facilities are well-organized, and they transformed sleeping areas during dinner.
Robert
United Kingdom, July  2023
7.4/10

The hotel offers a spacious room with a surprising layout, beautiful views of the small stream, and more space than expected. The service is unique in its own way, though interactions may vary. The location is convenient, especially for exploring with Hakone 2 day passes. The dining experience, while traditional, may have room for improvement. Overall, a true Ryokan experience close to Hakone-yumoto train station.

Rooms
8.0
The room was spacious with a surprising layout, offering more space than expected and a nice view of the small stream outside.
Service
9.0
The service was friendly and accommodating, going above and beyond to ensure a great experience.
Location
7.0
The location is convenient, being close to the Hakone-yumoto train station and providing a serene jungle view in the morning.
Dining
6.0
The dining, though traditional, was a bit of a letdown compared to a previous dinner experience.
Facilities
7.0
The hotel provides traditional Japanese dining with room service and a jungle view, but there may be room for improvement.
Dan
United Kingdom, June  2023
7.6/10

My stay at this hotel was quite the mixed bag. The rooms, though tired and old with marked cupboards, were surprisingly clean and comfortable. The dining area transformed into a sleeping area during dinner isn't the most appealing, but the de-odouration efforts were noticeable. The service was very accommodating and apologetic when needed, making for a nice and friendly experience. The location, being very close to the train station, was a big plus for easy access to the region. The dining experience, while unremarkable like any standard ryokan, was saved by the abundance of food. Overall, a place with ups and downs but worth considering.

Rooms
7.0
The rooms, though tired and old with marked cupboards, were surprisingly clean and comfortable, albeit a bit shabby.
Service
8.0
The service was very accommodating and apologetic when necessary, creating a nice and friendly atmosphere.
Location
9.0
The hotel's proximity to the train station was a major convenience for easy exploration of the region.
Dining
7.0
The dining experience, while unremarkable like any standard ryokan, offered an abundance of food.
Facilities
7.0
The facilities were satisfactory for a comfortable stay.
Clean
Shabby rooms
Matthew
United Kingdom, June  2023
7.8/10

The ryokan offers comfortable rooms with spacious sleeping mats and complimentary facial products for both men and women. The service is friendly overall, but there were some issues with intrusiveness and delays. The location is superb, just a few minutes from the train station, with a beautiful stream nearby. The traditional dining may not suit everyone's taste, but it provides an authentic ryokan experience. The newly renovated hot spring on the top floor is a highlight.

Rooms
8.0
The rooms are traditional ryokan style, equipped with sleeping mats that roll out, offering ample space. Additionally, they provide men and women with facial products like toner and moisturizer.
Service
7.0
While the service is super friendly and generally excellent, there were instances of being overly aggressive about bedding and delays during check-in.
Location
9.0
The location is outstanding, just a stone's throw away from the train station and next to a picturesque stream, offering easy access to transportation and scenic surroundings.
Dining
7.0
The traditional dining experience may not be everyone's preference, but it allows guests to immerse themselves in the authentic ryokan atmosphere.
Facilities
8.0
The ryokan boasts newly renovated hot springs on the top floor, adding a luxurious touch to the overall facilities.
Marshall
United States of America, April  2023
7.2/10

I had a pleasant stay at the hotel; the rooms were clean and bright with a bit of a view of the river, though I had requested de-odouration when making my booking. The service was not as friendly and efficient as I expected, especially during breakfast setup times. The location was convenient, being just a few steps from the rail station, but may be considered overpriced by some. The dining experience was interesting, with a mix of non-mainstream Japanese food that might be challenging for some palates.

Rooms
8.0
The rooms were spacious and equipped with men and women facial products like toner and moisturizer. They were clean and bright with a bit of a view of the river.
Service
6.0
The service was a bit lacking in friendliness and efficiency, especially during breakfast setup times.
Location
7.0
The hotel was conveniently located near the train station, shops, and restaurants, just opposite the Yumoto Hakone Station.
Dining
7.0
The dining experience was intriguing with a selection of non-mainstream Japanese food, which might be challenging for some, but offered an opportunity to try new flavors.
Facilities
8.0
The hotel had all the essential facilities needed for a comfortable stay.
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31Jan2025Select date
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Rooms and Guests2 Guests, 1 Room